Shipping

Currently, we only ship to the United Kingdom. However, we are working on expanding to more countries in the near future.

Our processing time is 1–3 business days. Once shipped, your package will typically arrive within 5 to 10 business days. We do our best to ensure you receive your new fashion items as quickly as possible!

Yes, as soon as your order is placed, you'll receive a confirmation email with all the details. If you don't see it, please check your spam or promotions folder.

If your order hasn’t been processed yet, we may still be able to update the delivery address. Contact us as soon as possible for assistance.

Returns

You can return items within 60 days of receiving your order. To ensure a smooth return process, we recommend reading our return policy, available in the footer of our website. To initiate a return, simply send us an email. Our team is ready to guide you through the process.

Please contact our customer service as soon as possible, including your order number and photos of the damaged item. We’ll make sure to provide a suitable solution promptly.

You can exchange items by returning them through our return process and placing a new order for the desired product. To start the process, simply email us at support@tylafashion.com.

Other Questions

If you wish to cancel or change your order, please contact our customer service as soon as possible. Changes can only be made if the order has not yet been processed.

Enter your discount code in the designated field during checkout. The discount will be applied automatically to your total amount.

We accept various payment methods, including Credit Card and PayPal. All available options will be shown at checkout.

Please refer to our size chart on each product page to find the best fit for your body type. If you're unsure, feel free to contact us for personalized advice.

Yes, we offer gift cards. To purchase one, please send an email to: support@tylafashion.com.

You can sign up for our newsletter by entering your email address in the subscription field at the bottom of our website. You’ll receive updates on new arrivals and exclusive offers.

We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal data.

Yes, absolutely. Our website uses secure encryption technology (SSL) to protect your personal and payment information. Your data is always handled with the highest level of security.

No, you can check out as a guest. However, creating an account allows you to track orders more easily, save your details, and access order history.

No, you can check out as a guest. However, creating an account allows you to track orders more easily, save your details, and access order history.

At this time, we do not offer wholesale or bulk pricing, but we’re open to collaborations. Feel free to reach out via email for business inquiries.